This is the second post about an airline suspending operations and filing for bankruptcy in such quick succession. Spanair, a Star Alliance member, publicly announced that they have suspended operations as of today.
Ryanair, Iberia, AirEuropa and Vueling have launched special rescue-fares for passengers with Spanair tickets for the next three days.
Spanair regrets to announce that the company has taken the decision to cease operations as of this evening. The last flight will land at around 22:00 on January 27, 2012.
Spanair has officially notified the Spanish regulatory authorities of the decision. Throughout the day Spanair management has been coordinating with AENA and the Transport Ministry to ensure a robust contingency plan is in place.
Due to a lack of financial visibility for the coming months the company has had no option but to cease flying out of a duty for care for the safety of its operations and the wellbeing of all concerned. The appropriate next steps will be taken as soon as possible.
Customers who are scheduled to fly with Spanair or who have bought tickets for travel with our company in the coming weeks should refer to the website for more information.
The company would like to aplogise to everyone affectd by this announcement and thanks the aviation authorities for their help and support, as well as other airlines who are assisting in the re-accommodation of passengers.
Spanair would like to acknowledge the hard work and dedication of its employees at this time. We thank them, together with our shareholders, and everyone who believed in our mission.
Here is the official press release by Spanair:
Spanair comunication to their customers
January 27th of 2012
– Spanair advises today, the 28th January 2012, that the airline has suspended operations. Due to these exceptional circumstances all our flights are canceled
– In case you have acquired a ticket with Spanair to fly in the next days or weeks, there are different alternatives:
a- If you have paid the ticket by credit card, please ask for information from your credit card issuer or bank about the different refund options.
b- If you have travel insurance, please contact your insurance provider to receive information about coverage.
c- If you have bought your ticket in a travel agency, please contact them.
d- If you have purchased a ticket with Spanair that is operated by another airline, in principle your flight will be unaffected. However for clarification we suggest you contact the operating airline.
e- Spanair, in cordination with the Generalitat, has reached an agreement with Vueling, Iberia & Air Europa. For all those passengers that bought tickets to fly in the next three days they will be have the option of a special fare (the price of the tickets will be different according to the destionation):
- Domestic & Balearic Islands: 60 EUR
- Canary Islands: 90 EUR
- International: 100 EUR
(*) Prices will not include taxes or duty fees
f- In all other cases to claim the refund of your ticket, please contact:
- Spanair sales offices
- AENA help desks located in airports in Spain
- Tourist information offices in Spain.
- Catalan consumer agency
– Spanair is permanently in contact with the Spanish aeronautical authorities and the airports where the airline operates its flights to deal with this situation.
– The Spanair contact center (Telephone number within Spain: 900 13 14 15 and from outside Spain: +34 971 916 047) and our Spanish sales offices in the airports will remain open to attend to customers.
– Spanair apologises to all our customer affected by this situation
Barcelona, January 27th of 2012